Privacy Policy
Last updated: March 2025
1Our Commitment to Privacy
ACE Care gap respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
2Information We Collect
When you sign up for our community network, we collect your name, email address, role (e.g., family carer, professional), and optional postcode. We do not collect sensitive health information or medical histories.
3How We Use Your Information
We use your information to send educational updates, resources, and community news; to understand our reach across different regions of Australia; and to improve our services and content based on user roles and needs.
4Sharing Your Information
We do not sell, trade, or share your personal information with third parties for marketing purposes. We only disclose information where required by law or with your explicit consent for a specific purpose.
5Data Security
Your information is stored securely using industry-standard measures. We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure.
6Cookies
We use cookies to improve your browsing experience and understand how you interact with our website. Please refer to our Cookies Policy for more detailed information.
7Accessing or Correcting Your Information
You have the right to request access to the personal information we hold about you, and to ask for corrections if it is inaccurate. You can make such requests by contacting our privacy team.
8Unsubscribing
You can opt out of community updates or newsletters at any time by clicking the 'unsubscribe' link in our emails or by contacting us directly.
9Changes to This Policy
We may update this policy periodically to reflect changes in our practices or the law. The updated version will always be posted on this page with a new 'Last Updated' date.
10Contact
For any privacy-related enquiries, please visit our Support and Contact page.
